Kevin SchwarmNov 19, 20235 minCustomer ServiceA New Tipping Trend in the US?In his article in the NY Times on 11/15/23, Peter Coy claims that changes in tipping technology and customs have shifted the balance of...
Kevin SchwarmNov 7, 20236 minCustomer ServiceDriving from Chicago to TampaOver the last 30 years, I've driven many times from the Midwest to Florida, half the time making the trip in one day. Because of this...
Kevin SchwarmApr 22, 20222 minCustomer ServiceAce Rewards Quickly Decreased in ValueFull disclosure, I live within 5 minutes of Ace Hardware located in Libertyville, Illinois. When the weather cooperates and I need nails...
Kevin SchwarmSep 25, 20214 minCrossword Puzzle Night 101My two daughters, mother-in-law, and son-in-law joined my wife and I at my daughter's belated birthday celebration. The celebration began...